1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
2. Shipping Time
Estimated delivery times:
- US: 3–7 business days
- International: 7–15 business days
Delivery times may vary depending on location and external factors.
3. Shipping Charges
Shipping charges are calculated at checkout based on location and order size.
4. Tracking Information
Once your order is shipped, you will receive a tracking number via email.
5. Delays
We are not responsible for delays caused by:
- Courier services
- Customs clearance
- Natural events or unforeseen circumstances
6. Incorrect Address
Please ensure your shipping details are correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Lost or Damaged Items
If your order arrives damaged or is lost, contact us within 48 hours of delivery.
8. Contact US
Email: info@shlne.store
Phone: +1 2462489680
Address: 30 North Gould Street
Sheridan, WY 82801
United States